a) Cancellation of the entire tour by the Company:
Every tour requires a minimum number of passengers to
operate. If minimum numbers are not achieved,the tour may be cancelled by the
Company on short notice. In such cases, we will offer you alternative tour
dates /tours or you would have the option of travelling as individual
travellers, not as part of the original tours. If the alternative date / tour
is not acceptable or you do not wish to travel as individual travellers, we
would refund the money paid by you without interest after deducting any costs
incurred by us on your behalf, within a period of thirty days from the date of
cancellation.
b) Cancellation of booking(s) by the Company with cause:
The Companyreserves the right cancel booking(s) of a
Traveller or a group of Travellers in case these Travellers violate the Terms
and Conditions of the booking, or default on some parts, such as delay in
payments, failure to get visa, failure of get insurance, or No Show.In such
cases, the Company will make refunds as per section 14 of this document. The
Company shall not be liable, at any time for any, direct, indirect, incidental,
or consequential, damages (including any other services such as air tickets,
any entry tickets, or add-on tours you may have booked).
c) Cancellation by the Traveller:
If you wish to cancel your booking, you must inform us in
writing. Such notification shall be deemed to have been given to us only on the
date of the receipt ofyour letter, since we can act only on receipt.
d) The following cancellation charges shall apply
irrespective of the reason forcancellation. You understand and acknowledge that
these charges are agenuine pre-estimate of the damages that we will suffer on
account of cancellation. You understand that these damages are called
liquidated damages in legallanguage, which are payable without proof of actual
damages. You agree notto dispute such deductions or to demand proof of actual
damages.The Company is entitled to charge the following cancellation fees to
the Travellers.
For trips excluding cruises | ||
Before Visa application | : | Rs.10,000/- + ticket cancellation charges (if applicable) |
Up to 45 days prior to departure | : | 75% of the package Cost |
44 days or less prior to departure | : | 100% of the package Cost |
A ‘No Show’ on the tour | : | 100% of the Package Cost |
For trips including cruises | ||
Up to 150 days prior to departure | : | Rs.20,000/- + visa charges and ticket cancellation charges (if applicable) |
149 days to 75 days prior to departure | : | 50% of the package Cost |
74 days to 45 days prior to departure | : | 75% of the package Cost |
44 days or less prior to departure | : | 100% of the package Cost |
A ‘No Show’ on the tour | : | 100% of the Package Cost |
e) In case of visa delay or refusal leading to your inability to partake the tour, you would be deemed to have cancelled on thedate of intimation of such rejection. Please see our Visa Guidance section forfurther details
f) In case of delay or refusal of visa resulting in cancellation / deviation of tour immediately before original departure date, cancellation / re-booking charges must be borne by the Traveller.
g) If you fail to pay the tour costs on time or if you commit any other default inrelation to your booking, the Company reserves the right to cancel your booking with cause. In such cases, the cancellation charges shall be computedwith reference to the date on which we issue you a notice of cancellation.
h) If on your failure of payment or other default, no notice of cancellation isissued by us, but your payment or default remains outstanding on the date ofdeparture, the booking shall be deemed to have been cancelled by you withoutany advance notice, inviting the highest cancellation charge. You expresslyagree to abide by the foregoing terms and conditions.
